SHIPPING & POLICIES

SHIPPING DETAILS

PRINTS AND WORKS ON PAPER:

I take great pride in my work and prints and each order is packaged with aesthetics and durability in mind. I pack all prints in a protective plastic sleeve and in a flat mailer with a piece of cardboard or foam core included in the envelope for stability, as well as a “Do Not Bend” sticker on the front to reinforce the safety of the package. All Originals on paper will be rolled in a layer of paper, bubble wrap, and mailed in a cardboard tube.

CRADLED WOOD PANELS:

Because my work is on cradled wood panels, they are very durable and less susceptible to damage than canvases. All originals are lovingly packaged with consideration for safety precautions. I wrap each original in paper to protect the varnished surface from scratches, then tape around protective foam core or cardboard casing. I then wrap the entire piece with bubble wrap and place it in a box padded to reduce movement during shipment. Any original painting over $250 will have shipping insurance , incase of the event that it is damaged by the postage system.

POLICIES

• I will email subscribers to notify about collection releases as well as make multiple social media posts regarding dates and times of the releases. These are on a first come first serve basis as all my work is custom and one of a kind. Collectors and Subscribers to the IN THE KNOW newsletter may have early access to special pre-sales and occasions.
• No refunds or exchanges on items unless item is damaged in shipping. (Must show proof of damage.)
• Deposit on commissions is non-refundable and can be used towards another product of mine if commission painting is cancelled.
• All orders will be shipped in 5-7 business days via USPS priority mail

RIGHTS TO IMAGES

The artist reserves the right to use and sell reproductions of sold work to promote her work. All reproduction rights are retained by the artist herself. Any purchased artwork may not be reproduced by any process without proof of permission of Kim herself.